Cyber security breaches have recently made global headlines, many of which have been attributed to a rapidly expanded online world because of the COVID-19 pandemic. Consequently, there is a heightened push not only to prevent such attacks from happening, but to develop IT and security infrastructure that can deal with these differing and increased online demands.   Therefore, there has...

We all strive to deliver the best possible experience and service to each of our customer groups. Artificial intelligence (AI) is developing as a method in increasing the efficiency of providing that experience, but in doing so it also requires data to inform machine learning.   How do we demonstrate the value of AI, so that people are comfortable to share richer data? What are the...