At larger enterprises, it’s harder to know your customer base as there are simply so many people that you’re trying to please. In contrast, working at a startup makes it easier to know your customer, something which Arun feels more big businesses would do well to return to. He also explains his attitude to failing and what other founders could learn here.
Watch more interviews with Tech Founders, including other winners from the Super Connect for Good series, here.
Director, Hays National Technology - UK&I
Harry Gooding is part of Hays Technology, working across our Enterprise Technology Practice and supporting new initiatives around skills development. After beginning his career in recruitment, he then worked in VC backed start-ups and scale-ups for six years across two different portfolios before joining Hays.